Welcome to Art O Hub, your premier destination for handmade art and craft items, aroma candles, and paintings. We are committed to ensuring your purchases reach you safely and promptly. Here’s how we handle shipping and delivery:

Shipping Policy:

• Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
• Packaging: Each item is carefully packaged to ensure it arrives in perfect condition.
• Tracking: You will receive a tracking number via email once your order has been shipped.
• Custom Orders: For custom-made items, processing times may vary; our team will communicate the estimated timeline with you.

Delivery Partners: We have partnered with Shiprocket, a trusted logistics provider, to deliver your orders efficiently and securely. Shiprocket ensures nationwide coverage and reliable service, so you can track your package every step of the way.

Shipping Rates:

• Domestic Shipping: Flat-rate shipping charges apply based on your location and the weight of the package. Rates will be calculated at checkout.

International Shipping: At this time, we only offer domestic shipping within India. We hope to expand our international shipping options in the future.

Delivery Times:

• Within india: Typically, deliveries are made within 3-7 business days from the date of dispatch, depending on your location and local conditions.
• Remote Areas: Deliveries to remote areas may take slightly longer.

Damaged Shipments: In the unlikely event that your order arrives damaged, please contact us immediately at hello.artohub@gmail.com with a photo of the damaged item and packaging. We will resolve the issue promptly.

Contact Us: For any questions regarding shipping and delivery, please reach out to our customer service team at hello.artohub@gmail.com . We are here to assist you Monday through Friday, 9 AM to 5 PM.

Thank you for choosing Art O Hub. We look forward to bringing the beauty of handmade art and craft items to your doorstep with care and efficiency.